Terms & Conditions

  • comp-logo
  • comp-logo
  • comp-logo
  • comp-logo
  • comp-logo
  • comp-logo

Terms and Conditions

Effective: 25 September 2026
Last Updated: 25 September 2026


These Terms and Conditions (“Terms”) constitute a binding agreement between Share with Oscar Pty Ltd (“Oscar”, “Share with Oscar”, “we”, “us” or “our”) and each person or entity that accesses or uses the Services.

These Terms take effect from 25 September 2026 and apply to all Users from that date, except where a provision expressly specifies a later commencement date. In particular, the Platform Fee described in section 8.3 will commence in accordance with the transitional arrangements in section 8.4.

These Terms apply to all users of the Services, including individuals and businesses, whether they access the Services, create an Account, book or use parking, list or make parking available, manage parking through the Services or otherwise use the Services.

By creating an Account, making or accepting a booking, listing a Parking Spot, accessing or using the Services, or otherwise indicating acceptance of these Terms, you agree to be bound by them.

Where you use the Services on behalf of a company, partnership, employer or other organisation (“Business”), you represent and warrant that you have authority to bind that Business to these Terms.




  1. DEFINITIONS AND ACCESS TO THE SERVICES

1.1 Definitions

In these Terms:

Account means an account registered with Oscar.

Authorised Driver means a person permitted by a Guest to use a Parking Spot under the Guest’s booking.

Business means any company, partnership, organisation, sole trader or other entity using the Services for business or commercial purposes.

Guest means a person or Business that books, pays for or uses a Parking Spot through the Services.

Host means a person or Business that lists, supplies, operates or otherwise makes a Parking Spot available through the Services.

Parking Fee means the amount charged for use of a Parking Spot, excluding any separately identified Oscar fees unless otherwise stated.

Parking Spot includes an individual parking space, unreserved parking area, commercial car park or other parking facility made available through the Services.

Platform Fee has the meaning given in section 8.

Recurring Booking means a booking that automatically continues or renews for successive billing periods until cancelled or terminated in accordance with these Terms. A Recurring Booking does not have a fixed end date merely because payment is processed periodically.

Services means the Share with Oscar website, mobile applications, booking systems, payment systems, car park management systems and any other software, products, resources or services provided by Oscar.

Service Fee means a commission or other fee charged by Oscar to a Host or Business for providing the Services.

User means any person or Business accessing or using the Services, including a Guest or Host.


1.2 Account requirements

To create or use an Account, you acknowledge and agree that:

  • (a) you are at least 18 years of age;
  • (b) your Account is unique to you or your Business and must not be transferred without Oscar’s consent;
  • (c) you are responsible for activity occurring through your Account;
  • (d) you must take reasonable steps to keep your Account and login credentials secure;
  • (e) all information you provide must be accurate, current and complete;
  • (f) you must promptly update information that changes;
  • (g) you must not create a false Account or use the Services for unlawful, fraudulent or improper purposes; and
  • (h) if registering or using an Account on behalf of a Business, you have authority to act on behalf of that Business.

Oscar may require identity, payment, taxation, vehicle, business or other information reasonably necessary to provide the Services, verify an Account, comply with law or protect the integrity of the platform.


1.3 Business Accounts and authorised users

A Business is responsible for the acts and omissions of its employees, contractors, drivers, representatives and other persons who access or use the Services or a Parking Spot through its Account or bookings.

References to a Guest or User include such authorised persons where appropriate.




  1. HOW THE SERVICES WORK

The Services provide a marketplace and parking management platform through which Hosts may make Parking Spots available and Guests may locate, book and pay for parking.

Oscar may also provide booking, payment, access, customer service, technology, management and other services to commercial parking operators, hotels, property owners and other Businesses.

Unless Oscar expressly states otherwise for a particular Parking Spot, Oscar does not own, lease or operate the Parking Spot and does not guarantee its availability.

Oscar’s role may include:

  • (a) facilitating listings and bookings;
  • (b) processing or collecting payments;
  • (c) providing booking and access information;
  • (d) facilitating communication between Users;
  • (e) integrating with access-control or parking management systems; and
  • (f) providing related technology and administrative services.

Each Host is responsible for ensuring information concerning its Parking Spot, including availability, pricing, access restrictions and other listing information, is accurate and current.

Unless otherwise expressly stated, a booking grants the Guest a contractual licence to use the relevant Parking Spot in accordance with the booking and these Terms. A booking does not create a residential or commercial tenancy, lease or other proprietary interest in the Parking Spot.

Nothing in these Terms creates a partnership, joint venture, employment relationship or general agency relationship between Oscar and any User, except that a Host appoints Oscar as its limited payment collection agent as provided in these Terms.




  1. BOOKINGS

Hosts must honour confirmed bookings and make booked Parking Spots available in accordance with the applicable listing and booking details.

When a Guest makes a booking, or a booking request is accepted, the Guest agrees to pay the applicable Parking Fee and any Platform Fee, taxes and other charges disclosed in connection with the booking.

Oscar may provide booking confirmations, invoices, receipts, payment information, access instructions and other information electronically.

A booking is subject to these Terms, the information and restrictions contained in the listing, applicable access instructions, reasonable rules imposed by the Host or car park operator, and applicable laws and regulations.

A Host must not impose additional material conditions on a Guest after a booking has been confirmed unless those conditions are reasonably necessary for safety, security, legal or operational reasons or the Guest agrees to them.




  1. GUEST RESPONSIBILITIES

A Guest must:

  • (a) use the Parking Spot only during the booked period;
  • (b) park only in permitted areas;
  • (c) comply with vehicle height, size, registration and other restrictions;
  • (d) follow access and security instructions;
  • (e) comply with reasonable directions of Oscar, the Host and car park operator;
  • (f) comply with signs and conditions displayed at the Parking Spot;
  • (g) not obstruct other vehicles, parking spaces, access points or emergency areas;
  • (h) not use the Parking Spot for an unlawful purpose;
  • (i) not cause unreasonable nuisance, disturbance or inconvenience;
  • (j) use the Parking Spot only for the purpose permitted by the booking; and
  • (k) leave the Parking Spot in substantially the same condition in which it was found.

If additional parking time is required, the Guest must extend the booking where that functionality is available or otherwise arrange additional parking. If an extension is unavailable, the Guest must remove the vehicle by the end of the booking.


4.1 Authorised Drivers

Unless the relevant listing or booking states otherwise, a Guest may permit an Authorised Driver to use the Parking Spot under the Guest’s booking. The Guest remains responsible for ensuring that each Authorised Driver complies with these Terms, the booking conditions, access instructions and applicable car park rules and is responsible for their acts and omissions to the same extent as if they were those of the Guest.


4.2 Vehicle information

Where vehicle details are required for a booking, the Guest must ensure that the vehicle registration number and any other vehicle information associated with the booking are accurate and current before entering the Parking Spot.

Where a Guest intends to use a different vehicle, the Guest must update the vehicle details through the Services or notify Oscar before using the Parking Spot where reasonably practicable.

Access systems, including licence-plate recognition systems, may not recognise a vehicle that has not been correctly registered against the booking.

To the extent permitted by law, Oscar is not responsible for access being refused or additional parking charges being incurred because the Guest supplied incorrect, incomplete or outdated vehicle information, except to the extent the issue was caused by Oscar.


4.3 Reporting access issues

A Guest must notify Oscar as soon as reasonably practicable if they are unable to access a Parking Spot, the Parking Spot materially differs from its listing, an access system is not operating as expected, another vehicle occupies a reserved space, or another material issue affects the booking.

Where reasonably practicable, the Guest should contact Oscar before purchasing alternative parking or incurring material additional costs and give Oscar a reasonable opportunity to assist or provide an alternative.

A failure to take reasonable steps to notify Oscar may be taken into account when determining reimbursement of additional costs, subject to rights that cannot lawfully be excluded.


4.4 Private property

A Guest must not enter or access any part of a Host’s property other than the Parking Spot and areas reasonably necessary to enter, use and exit it.


4.5 Overstaying

Where a Guest overstays a booking by more than 15 minutes, Oscar may charge an overstay fee.

Unless another amount is disclosed for the relevant Parking Spot, the overstay fee may be $20 for each 30-minute period or part thereof after the applicable grace period.

Oscar may distribute part of an overstay fee to the Host.

Repeated overstays may result in warnings, suspension or termination of the Guest’s Account or parking access.

Where reasonably necessary, a vehicle remaining beyond its authorised parking period may be removed or towed in accordance with applicable law and the rules applying to the Parking Spot. The Guest may be responsible for reasonable towing, removal or other costs arising from the unauthorised overstay where permitted by law.




  1. HOST RESPONSIBILITIES

A Host represents and warrants that:

  • (a) it owns, controls or otherwise has the legal right and authority to make the Parking Spot available;
  • (b) it has obtained any consent, approval, licence or permission reasonably required to make the Parking Spot available, including from an owner, landlord, property manager, strata or body corporate, government authority or other person controlling the property;
  • (c) making the Parking Spot available does not breach any lease, licence, strata or body corporate rule, planning requirement, law or other binding obligation;
  • (d) the Parking Spot is reasonably safe and suitable for its advertised purpose;
  • (e) the listing is accurate and not misleading;
  • (f) availability information is kept current;
  • (g) all material restrictions affecting use of the Parking Spot are disclosed;
  • (h) Oscar is promptly informed of any material change affecting the Parking Spot; and
  • (i) confirmed bookings are honoured unless cancellation is permitted under these Terms.

The Host must provide information reasonably requested by Oscar concerning the Parking Spot or the Host’s authority to make it available.

A Host authorises Oscar to advertise and promote its Parking Spot and provide relevant information to Guests and prospective Guests.

Oscar may reasonably edit a listing to correct errors, improve clarity or prevent misleading information and may inspect, suspend or remove a listing where Oscar reasonably considers that it does not comply with these Terms, applicable law or reasonable safety or quality standards.

Pricing guidance provided by Oscar is indicative only unless expressly agreed otherwise.




  1. PARKING ACCESS AND CAR PARK RULES

6.1 Access methods

Parking access may be provided through licence-plate recognition, QR codes, PINs, swipe cards, remote controls, tickets, mobile applications, physical passes, valet services or other access methods.

Guests must comply with access instructions and must not copy, transfer or provide access credentials to another person except as expressly permitted.


6.2 Access devices

Where a Guest receives a physical access device, the Guest must keep it secure and return it when required. A Guest may be charged the reasonable replacement or administration cost disclosed for a lost, damaged or unreturned access device.


6.3 Licence-plate recognition and third-party systems

Where required to facilitate a booking, Oscar may provide a Guest’s vehicle registration number and other reasonably necessary booking or access information to the relevant Host, car park operator, property manager or access-control provider.


6.4 Unreserved parking

Where a Parking Spot is described as unreserved, the booking entitles the Guest to park in an available eligible space within the specified parking area and does not guarantee a particular bay unless expressly stated otherwise.


6.5 Operational changes and relocation

A Parking Spot, bay, level, entrance or access method may occasionally become unavailable because of maintenance, operational requirements, safety issues, events, closures or circumstances outside Oscar’s reasonable control.

Where reasonably practicable, Oscar or the Host may direct the Guest to another eligible bay, level or reasonably comparable parking location.

If no reasonable alternative is available, Oscar will determine an appropriate remedy having regard to the circumstances and any rights the Guest has under applicable law.


6.6 Incorrect use and third-party parking charges

Guests are responsible for following the access instructions applicable to their booking, including using the correct car park, entrance, Parking Spot, bay or level, access method, entry and exit procedure and registered vehicle.

Where a Guest fails to follow clearly provided access instructions and, as a result, incurs a casual parking charge, additional parking fee, lost-ticket fee, fine, infringement or penalty notice, towing charge or other amount imposed by a Host, car park operator, government authority or other third party, the Guest is responsible for dealing with that amount to the extent it resulted from the Guest’s act or omission, subject to applicable law.


6.7 Fines and Penalty Notices

Oscar is not responsible for any fine, infringement, penalty notice or other parking charge issued in connection with a booking. Where a Guest believes a notice has been issued incorrectly, Oscar will use reasonable efforts to facilitate communication with the relevant Host, property owner or car park operator and provide available booking information to assist in resolving the issue, but cannot guarantee that the notice will be withdrawn or cancelled.




  1. DAMAGE, RISK AND INSURANCE

Guests must take reasonable care when entering, exiting and using Parking Spots.

A Guest is responsible for loss or damage caused by the Guest, their vehicle, an Authorised Driver or persons accompanying them to the extent the Guest is legally responsible for that loss or damage.

A Guest must promptly notify Oscar or the Host of any material damage caused to a Parking Spot or associated property during the booking.

Hosts and Guests are responsible for maintaining insurance appropriate to their circumstances and use of the Services.

Users acknowledge that parking facilities may involve ordinary risks associated with parking and vehicle access.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.




  1. PAYMENTS, SERVICE FEES AND PLATFORM FEES

8.1 Parking Fees

Guests must pay the Parking Fee applicable to their booking together with any Platform Fee, taxes and other applicable charges disclosed before the booking or renewal is confirmed.

All amounts are in Australian dollars unless otherwise stated.

Unless expressly stated otherwise, all amounts, prices, fees, charges and other monetary amounts referred to in these Terms are exclusive of GST.


8.2 Host Service Fee

Oscar may charge Hosts or Businesses a Service Fee or commission for providing the Services.

Unless otherwise agreed or disclosed, Oscar’s standard Host Service Fee is 20% (incl. GST) of the applicable Parking Fee.

Different Service Fees may apply to particular Hosts, Businesses, Parking Spots, products, booking types or commercial arrangements.

Oscar may deduct applicable Service Fees and other amounts properly owing to Oscar before remitting funds to the Host.


8.3 Platform Fee

Oscar may charge a Platform Fee in connection with bookings made through the Services.

Unless otherwise specified or disclosed, the standard Platform Fee is 2% of the applicable booking price.

The Platform Fee applies irrespective of the payment method used by the Guest and is charged in connection with access to and use of the Oscar platform and Services. It is separate from the underlying Parking Fee and any Service Fee charged to the Host.

The Platform Fee will be introduced progressively in accordance with section 8.4.

Oscar may, in its discretion, reduce, waive, remove or otherwise vary the Platform Fee generally or for particular Users, Businesses, Parking Spots, products, booking types, promotions or commercial arrangements, subject to applicable law and any applicable notice requirements.

Any applicable Platform Fee will be disclosed before a new booking or purchase is confirmed or, for an existing Recurring Booking, communicated to the Guest before the fee first applies to that booking.


8.4 Introduction of the Platform Fee

The standard 2% Platform Fee will be introduced progressively as part of Oscar’s transition to its updated pricing structure.

For new bookings made on or after 1 October 2026, the Platform Fee may apply from the time the booking is made.

For existing Recurring Bookings, the Platform Fee will be introduced in stages according to the existing payment-processing arrangement associated with the booking:

  • (a) for bookings included in the first implementation stage, the Platform Fee will apply from 1 October 2026; and
  • (b) for bookings included in the second implementation stage, the Platform Fee will apply from 1 November 2026.

Oscar will notify affected Guests of the date from which the Platform Fee applies to their existing Recurring Booking.

The staged introduction is a transitional implementation arrangement only. Once applicable to a booking, the standard Platform Fee is 2% regardless of the payment method used, unless Oscar has otherwise reduced, waived or varied the Platform Fee in accordance with these Terms.


8.5 Payment methods

Oscar may make payment methods including credit card, debit card and direct debit available.

Available payment methods may differ between Users, bookings or Services.

By providing a payment method, the User authorises Oscar and its payment processors to collect amounts properly payable under these Terms.


8.6 Recurring payments

Where a Guest enters into a Recurring Booking, the booking will continue for successive billing periods until cancelled or terminated in accordance with these Terms.

The Guest authorises Oscar to automatically collect the applicable Parking Fee, Platform Fee and other disclosed recurring charges from the Guest’s nominated payment method on each renewal.

The amount collected may change where the Parking Fee, Platform Fee, applicable taxes or other recurring charges are varied in accordance with these Terms.


8.7 Failed payments, reversals and chargebacks

If a payment or direct debit is declined, dishonoured, reversed or subject to a chargeback, Oscar may make further reasonable attempts to process the payment or request an alternative payment method.

Where payment remains outstanding after notice, or repeated payment attempts fail, Oscar may suspend the Guest’s ability to make bookings or access the relevant Parking Spot, deactivate access credentials including LPR registration, QR codes, PINs or swipe cards, suspend or terminate the relevant booking, and require the Guest to cease using and remove any vehicle from the Parking Spot.

Oscar may refer outstanding amounts to a third-party debt collection agency, commence legal proceedings or take other lawful recovery action and may recover reasonable third-party dishonour, chargeback, debt collection, enforcement or legal costs to the extent permitted by law.

Suspension or termination of parking access does not extinguish amounts accrued before suspension or termination.

Once a booking has been suspended or terminated, the Guest has no continuing right to use the Parking Spot. Continued use may be treated as unauthorised parking and may result in additional parking charges reasonably reflecting the period of unauthorised use and reasonable costs incurred in responding to that use.


8.8 Changes to Parking Fees and recurring prices

Parking Fees may change from time to time.

For an existing Recurring Booking, Oscar or the Host will ordinarily provide at least 30 days’ notice of an increase to the recurring Parking Fee.

However, there may be circumstances in which providing 30 days’ notice is not reasonably practicable, including where:

  • (a) a Host, property owner or car park operator changes the price payable to Oscar on shorter notice;
  • (b) availability or commercial terms applying to the Parking Spot change;
  • (c) a tax, levy, regulatory requirement or third-party cost changes;
  • (d) an operational change affects the relevant Parking Spot or service; or
  • (e) other circumstances reasonably require a price change to take effect sooner.

In those circumstances, Oscar may provide less than 30 days’ notice, provided Oscar gives as much notice as is reasonably practicable in the circumstances and acts reasonably in implementing the change.

If a price increase materially disadvantages a Guest with an existing Recurring Booking, the Guest may cancel the affected booking before the increased price takes effect without paying an additional early cancellation fee solely as a consequence of that price change.

If the Guest continues to use or renew the affected booking after the notified effective date, the new price will apply.

Nothing in this section prevents a Host or Oscar from offering a lower price, promotion or discount without advance notice.


8.9 Changes to Oscar fees

Oscar may introduce, reduce, waive, remove or vary Platform Fees, Service Fees or other fees charged by Oscar.

Where a change affects an existing Recurring Booking and materially increases the amount payable by the Guest, Oscar will provide reasonable prior notice having regard to the nature and circumstances of the change.

Where practicable, Oscar will ordinarily aim to provide at least 30 days’ notice of a material increase affecting an existing Recurring Booking.

Where shorter notice is reasonably necessary, Oscar may provide less notice provided it gives as much notice as reasonably practicable.

A Guest materially disadvantaged by such an increase may cancel the affected Recurring Booking before the increase takes effect without an additional early cancellation fee solely because of that increase.

Nothing in this section requires advance notice where Oscar reduces, waives or removes a fee, unless required by applicable law.




  1. HOST PAYMENTS

Each Host appoints Oscar as its limited payment collection agent solely for the purpose of accepting payments associated with bookings.

Oscar may deduct from funds collected Service Fees, refunds and credits, chargebacks, amounts owed by the Host to Oscar, taxes required to be withheld, and other amounts properly deductible under these Terms or an agreement with the Host.

Oscar will ordinarily process Host payments in accordance with the payout schedule communicated to the Host.

Actual receipt times may depend on banks and third-party payment providers.




  1. GST, TAXES AND GOVERNMENT LEVIES

10.1 GST basis

Unless expressly stated otherwise, all amounts, prices, fees, charges, commissions and other monetary amounts referred to in these Terms or quoted or communicated by Oscar are exclusive of GST.

Where GST is payable in connection with a taxable supply, the amount payable for that supply will be increased by the applicable GST amount, unless the relevant amount is expressly stated to be GST-inclusive.

For clarity, where an amount is expressly described as including GST, no additional GST will be added to that amount.


10.2 User responsibility

Each Host and Business is responsible for determining its taxation obligations arising from use of the Services, including whether it is required to be registered for GST.

Oscar does not determine whether a Host or Business is required to register for GST and does not provide tax advice.


10.3 GST registration information

Hosts and Businesses must notify Oscar if they are registered for GST and provide information reasonably requested by Oscar concerning their taxation status, including their legal name, ABN and GST registration status.

Hosts and Businesses warrant that taxation information supplied to Oscar is accurate, complete and current.

If a Host or Business becomes registered for GST, ceases to be registered or experiences another relevant change, it must promptly update its Account or notify Oscar.

Oscar may rely on information supplied by the Host or Business until Oscar is notified that it has changed.

To the extent permitted by law, Oscar is not responsible for tax, interest, penalties or other loss resulting from a Host or Business failing to provide accurate or current taxation information.


10.4 GST treatment

The GST treatment of Parking Fees may depend on the GST status and circumstances of the relevant supplier.

Where applicable, transaction records generated through the Services may reflect GST information provided to Oscar by the relevant Host or Business.

GST applicable to fees charged by Oscar, including Service Fees and Platform Fees, will be dealt with in accordance with applicable Australian taxation law.


10.5 Parking and other levies

Unless Oscar expressly agrees otherwise in writing, each Host or Business is responsible for determining whether any parking levy, congestion levy, licence fee, tax or similar governmental charge applies to the Parking Spot or the Host’s activities and for paying any such amount for which the Host is legally responsible.


10.6 Tax reporting

Oscar may collect, use, disclose and report information concerning Users, bookings, payments and transactions where reasonably required to comply with taxation, regulatory or reporting obligations, including the Sharing Economy Reporting Regime or any replacement or similar regime.

Users must provide information reasonably required by Oscar to meet these obligations.

Oscar may suspend payments, listings or Accounts where required information is not provided within a reasonable period.




  1. CANCELLATIONS, PAUSES AND REFUNDS

Bookings may be cancelled in accordance with Oscar’s applicable Cancellation Policy and any cancellation terms disclosed when the booking is made.


11.1 Short-term bookings

Unless otherwise disclosed, for a booking of less than 24 hours:

  • (a) cancellation more than 24 hours before the scheduled commencement time will be eligible for a full refund;
  • (b) cancellation 12 hours or more, but not more than 24 hours before the scheduled commencement time will be eligible for a refund of 50% of the Parking Fee; and
  • (c) cancellation less than 12 hours before the scheduled commencement time will not be eligible for a refund.

These cancellation terms apply where a Guest cancels or no longer requires the booking and do not limit any refund, cancellation or other right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.


11.2 Long-term and Recurring Bookings

Unless different cancellation terms are disclosed or agreed, a Guest cancelling a booking exceeding seven days or a Recurring Booking must provide 30 days’ notice.

Where less notice is provided, an amount equivalent to up to 30 days of the applicable Parking Fee may remain payable, except where these Terms or applicable law provide otherwise.

This requirement does not apply to an additional cancellation fee expressly waived under sections 8.8 or 8.9 because of a material price increase.


11.3 Pausing

Where Oscar and the Host permit a long-term or Recurring Booking to be paused, the applicable pause conditions and fees will be disclosed to the Guest.

Unless otherwise agreed, a pause may be subject to a fee of 20% of the applicable weekly rate and a maximum pause period of one month.


11.4 Refund circumstances

Subject to applicable law, a Guest may be entitled to a refund or other remedy where:

  • (a) a booking is cancelled in accordance with applicable cancellation terms;
  • (b) the Parking Spot materially differs from its description;
  • (c) the Host cancels the booking;
  • (d) the Parking Spot is unavailable and a reasonable alternative cannot be provided; or
  • (e) Oscar otherwise determines that a refund is appropriate.

A Guest will generally not be entitled to a refund merely because the Guest used the Parking Spot for less time than booked, their vehicle did not comply with clearly disclosed restrictions, they parked in a different location, failed to follow reasonable access instructions, supplied incorrect vehicle information or failed to make reasonable attempts to access the Parking Spot or contact Oscar.

Nothing in this section limits rights or remedies that cannot lawfully be excluded.


11.5 Oscar cancellation

Oscar may cancel, suspend or terminate a booking where reasonably necessary, including because of safety or security concerns, suspected fraud or misuse, non-payment, breach of these Terms, withdrawal or unavailability of the Parking Spot, instructions from the Host or operator, operational requirements or circumstances outside Oscar’s reasonable control.

Where appropriate, Oscar may provide an alternative Parking Spot, credit or refund, having regard to the circumstances and applicable law.


11.6 Unauthorised and uncollected vehicles

A Guest must remove their vehicle by the end of the authorised booking period or promptly following termination of their right to use the Parking Spot. If a vehicle remains without authorisation, Oscar, the Host or relevant car park operator may require its removal and, where it is not removed, may take lawful steps to have the vehicle moved, towed or stored. The Guest may be responsible for reasonable towing, removal and storage costs to the extent permitted by law. Nothing in this section permits Oscar to retain or dispose of a vehicle except in accordance with applicable law.




  1. CREDITS AND PROMOTIONS

Oscar may issue promotional credits, referral credits, discounts or other promotional benefits.

Promotions may be subject to eligibility requirements, expiry dates, usage restrictions and additional promotional terms.

Unless required by law or expressly stated otherwise, promotional credits have no cash value and cannot be exchanged for cash.

Oscar may correct or cancel credits issued because of error, fraud, misuse or technical malfunction.




  1. TERMINATION AND SUSPENSION

Oscar may suspend or terminate an Account, listing, booking or access to the Services where Oscar reasonably considers that these Terms have been breached, payment remains outstanding, fraud or unlawful activity is suspected, continued use presents a safety, security, legal or operational risk, required information has not been provided, or suspension or termination is otherwise reasonably necessary to protect Oscar, Users, Hosts, parking operators or the Services.

Where reasonably practicable and appropriate, Oscar may give the User an opportunity to remedy a breach before termination.

A User may stop using the Services and request closure of their Account, subject to outstanding bookings, payments and obligations.

Termination or cancellation of an Account, listing or booking does not affect any amount that became payable before termination or cancellation. All outstanding amounts remain due and payable.

Provisions intended by their nature to survive termination will continue to apply.




  1. ACCEPTABLE USE

Users must not use the Services unlawfully or fraudulently, interfere with their operation or security, access unauthorised data or systems, introduce malicious software, scrape or commercially exploit data without consent, reverse engineer Oscar’s software except as permitted by law, copy Oscar’s intellectual property, impersonate another person, circumvent Oscar’s booking, payment or fee systems, or assist another person to do so.

Nothing in this section prevents a Business from legitimately using the Services for its internal business parking requirements or from listing parking through the Services.




  1. OFF-PLATFORM TRANSACTIONS AND NON-CIRCUMVENTION

Oscar invests resources in acquiring Guests and Hosts and facilitating introductions, bookings, payments and ongoing parking arrangements.

Where a Guest, Host or Business becomes aware of, communicates with, is introduced to, books with or otherwise establishes a parking relationship with another party or Parking Spot through the Services, the parties must not intentionally circumvent Oscar for the purpose of avoiding Service Fees, Platform Fees or other fees properly payable to Oscar.

Users must not encourage or arrange for a Guest introduced through Oscar to make subsequent parking payments directly to a Host or Business, enter into a separate parking arrangement outside the Services, make a booking through another entity or payment method to avoid Oscar’s fees, or otherwise continue substantially the same parking relationship outside Oscar for that purpose.

This restriction applies for 12 months from the later of the end of the Guest’s most recent booking with the relevant Host, Business or Parking Spot through Oscar, or the date the Guest was first introduced to, enquired about or became aware of the relevant Host, Business or Parking Spot through the Services.

If a Host or Business enters into or facilitates an off-platform arrangement in breach of this section, Oscar may recover the Service Fees and other fees that would reasonably have been payable had the arrangement continued through the Services, together with reasonable enforcement or recovery costs to the extent permitted by law.

Oscar may deduct an amount properly owing under this section from amounts otherwise payable by Oscar to the Host or Business where permitted by law.

This section does not prevent direct communication reasonably necessary to facilitate or administer a legitimate Oscar booking.




  1. CONTENT AND INTELLECTUAL PROPERTY

The Website, Application, software, branding, text, graphics, interfaces and other materials provided by Oscar are owned by or licensed to Oscar and protected by applicable intellectual property laws.

Users must not reproduce, distribute, modify, commercially exploit or create derivative works from Oscar’s intellectual property except as permitted by law or with Oscar’s written consent.

A User who submits photographs, listing information, reviews or other content grants Oscar a worldwide, non-exclusive, royalty-free licence to use, reproduce, adapt, publish and display that content for the operation, promotion and improvement of the Services.

The User warrants that they have the necessary rights to provide that content.




  1. PRIVACY, DATA AND SECURITY

Oscar will collect, use, store and disclose personal information in accordance with its Privacy Policy and applicable privacy law.

Users must take reasonable steps to protect their Account credentials and notify Oscar promptly if they reasonably believe their Account has been accessed without authority.

Users acknowledge that Parking Spots may use CCTV, licence-plate recognition, access-control systems or other security technology.

Information reasonably necessary to facilitate parking access, administer bookings, prevent fraud, provide customer support or comply with law may be shared with relevant Hosts, property managers, parking operators, technology providers and service providers in accordance with Oscar’s Privacy Policy.




  1. ELECTRONIC COMMUNICATIONS, INVOICES AND RECORDS

Users consent to Oscar communicating electronically and providing booking confirmations, invoices, receipts, tax invoices where applicable, statements, payment notices, renewal notices, access instructions and other transaction records electronically.

Oscar may communicate by email, SMS, push notification, in-app notification or other electronic means using contact information associated with the User’s Account.

Users are responsible for keeping their contact information accurate and current and checking communications relating to their bookings.




  1. THIRD-PARTY SERVICES

The Services may integrate with or rely upon third-party payment processors, access systems, parking operators, mapping services and other service providers.

Use of certain third-party services may be subject to additional terms.

Oscar is not responsible for third-party systems or services to the extent that matters are outside Oscar’s reasonable control, subject to rights that cannot lawfully be excluded.




  1. DISCLAIMERS AND LIMITATION OF LIABILITY

The Services may depend on Hosts, parking operators, telecommunications networks, payment processors and other third parties.

Oscar does not guarantee that the Services will always be uninterrupted, error-free or available.

To the maximum extent permitted by law, Oscar is not responsible for loss arising solely from inaccurate information supplied by a Host or User, acts or omissions of another User, theft or damage occurring at a Parking Spot that was not caused by Oscar, third-party technology or network failures outside Oscar’s reasonable control, or a User’s failure to comply with these Terms or applicable parking instructions.

To the extent permitted by law, Oscar’s liability will be limited to the extent reasonably permitted having regard to the applicable circumstances and statutory rights.

Nothing in these Terms excludes, restricts or modifies the Australian Consumer Law or any other statutory guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.




  1. INDEMNITY

To the extent permitted by law, a User indemnifies Oscar against third-party claims, losses, liabilities and reasonable costs to the extent caused by the User’s unlawful or negligent conduct, material breach of these Terms, damage caused to a Parking Spot or third-party property, content or information supplied by the User that infringes another person’s rights or, in the case of a Host, the Host’s lack of authority to make a Parking Spot available.

The indemnity is reduced to the extent that Oscar or another person contributed to the relevant loss.




  1. DISPUTES

Users should first attempt to resolve issues relating to a Parking Spot or booking by contacting Oscar or, where appropriate, the relevant Host or Guest.

Oscar may assist in facilitating a resolution but is not required to determine disputes between Users unless required by law.

Nothing in these Terms prevents a User from exercising rights available under applicable consumer law or accessing a court, tribunal or regulatory body where entitled to do so.




  1. CHANGES TO THE SERVICES AND THESE TERMS

Oscar may amend these Terms from time to time to reflect changes to the Services, Oscar’s business or operating model, technology or payment systems, applicable laws or regulatory requirements, third-party arrangements or other reasonable operational requirements.

Unless otherwise expressly stated, these Terms and any updated Terms take effect from the effective date specified and apply from that date to all Users and their continued use of the Services.

These Terms take effect from 25 September 2026, except where a provision expressly provides for a later commencement date. In particular, the Platform Fee will commence in accordance with sections 8.3 and 8.4.

Oscar will make updated Terms available through the Website, Application or another appropriate communication channel.

Where a change materially affects an existing User’s rights or obligations under an existing or Recurring Booking, Oscar will provide reasonable prior notice where required, having regard to the nature and circumstances of the change.

Where appropriate, Oscar may allow an affected User to cancel an ongoing or Recurring Booking before a material change takes effect without an additional cancellation fee arising solely because of that change.

Unless otherwise required by applicable law, changes that do not materially disadvantage an existing User may take effect from the effective date specified in the updated Terms.

Nothing in this section permits Oscar to retrospectively impose additional charges for a completed booking or limits any right or remedy that cannot lawfully be excluded under applicable law.




  1. GENERAL

If any provision of these Terms is unlawful or unenforceable, that provision will be severed to the minimum extent necessary and the remainder will continue in effect.

A failure or delay by Oscar to exercise a right does not constitute a waiver of that right.

Oscar may assign or subcontract its rights or obligations where reasonably required in connection with the operation, restructuring or transfer of its business, subject to applicable law.

These Terms, together with applicable booking conditions, Cancellation Policy, Privacy Policy and other terms expressly incorporated into them, constitute the agreement governing use of the Services.

These Terms are governed by the laws of New South Wales, Australia.

Subject to any rights a User may have to bring proceedings elsewhere under applicable law, the parties submit to the jurisdiction of the courts and tribunals of New South Wales and the Commonwealth of Australia.




  1. CONTACT

Questions, complaints or feedback regarding the Services or these Terms may be sent to:

Share with Oscar Pty Ltd

Email: contact@sharewithoscar.com